Privacy Policy
Last updated: December 1, 2025
1. Introduction
Welcome to Blazebase. This Privacy Policy explains how Mendex ("we", "us", or "our") collects, uses, and shares information about you when you use our website and services.
2. Information We Collect
Information you provide to us:
- Account information: When you create an account, we collect your email address, name, and password.
- Payment information: When you make a purchase, our payment processor collects your payment details. We do not store your full credit card number.
- Communications: When you contact us, we collect the information you provide in your messages.
Information collected automatically:
- Usage data: We collect information about how you use our Service, including pages visited, features used, and actions taken.
- Device information: We collect information about your device, including browser type, operating system, and IP address.
- Cookies: We use cookies and similar technologies to maintain your session and preferences.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
4. How We Share Your Information
We may share your information in the following situations:
- Service providers: We share information with third-party vendors who help us operate our Service (e.g., payment processors, email services).
- Legal requirements: We may disclose information if required by law or to protect rights, property, or safety.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Request portability of your information
- Withdraw consent at any time
To exercise these rights, please contact us at contact@mendex.io.
8. Cookies
We use cookies to maintain your session and remember your preferences. You can control cookies through your browser settings, but disabling them may affect the functionality of our Service.
9. Third-Party Services
Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@mendex.io.